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Together with the
terrible weather, shock increases on the price of gas and electricity have been
distasteful features of this summer. And
while we may yet enjoy a sunny autumn season, there is unfortunately no end in
sight to spiralling energy prices, as energy providers are already setting
their sights on further hikes of about 20% by early next year.
So if you have just
come home from your summer holiday, here is the dismal picture of what you can
look forward to:
|
Supplier
|
Date announced
|
Gas Increase %
|
Electricity Increase
%
|
|
British Gas
|
30th July
|
35
|
9
|
|
E.ON Energy
|
21st
August
|
26
|
16
|
|
EDF Energy
|
25th July
|
22
|
17
|
|
Npower
|
28th
August
|
26
|
14
|
|
Scottish and
Southern Energy
|
21st August
|
29.2
|
19.2
|
|
ScottishPower
|
28th
August
|
34
|
9
|
|
Average
|
|
28
|
14
|
From now on, UK
consumers will have no option but to pay attention to their energy bills, or
else these increases - when taking into account the rising cost of living
overall will end up causing real hardship.
So here is what to do if Eat or Heat, could be a question for you this
winter.
Get a capped rate or the cheapest discount alternative
You may be thinking
that you have missed out on signing up to the cheapest fixed price energy deal, these are limited availability tariffs that come with a guarantee against
price increases.
The good news is that some suppliers have now re-entered the ring
by offering between 1 to 3 years fixed Price tariffs, which are available from
our comparison service
If you cannot find a
capped rate that works within your budget, switch to the cheapest deal overall
using our service, there are savings available of up to £300 on an annualised
basis, but be prepared to switch again
in 4-6 month's time when you are notified of a price increase. So be an aware consumer and keep your eyes
peeled for deals, that means know where your bills are and have them ready so
you can act when that price increase announcement comes through
Contact your supplier. If you are already
struggling with your bills or are in arrears at this time of year (when
consumption is low), then that is a sign of trouble ahead for the winter. Contact your supplier and discuss your
options, here are the hard and fast rules about being in debt to your supplier
- If you are in debt as a result of inaccurate
billing, then the repayment of that debt should take as long as it took to
run up the debt. For example, if
you have not been billed correctly for a number of years, then your
repayments should take just as long.
- Several Trust Funds exist to help people
in serious difficulties, your supplier will know about these and will be
able to tell you about your eligibility.
Ask your supplier for an entitlement check, to find out what help
is available.
- If you believe you are at risk, and
someone in your household is of pensionable age, disabled or chronically
sick, ask your supplier to add you to the Priority Services Register,
which can be useful if you find yourself in debt later (if you are on that
list, the supplier should offer you additional assistance).
Dealing with Disconnection Suppliers can
disconnect a home if no agreement is reached about debt settlements. The exceptions are: - Elderly or chronically sick customer may
not be disconnected during the winter months (October to March)
- If a debt is with a previous supplier, not
the current supplier
- If a debt is not related to your gas and
electricity consumption (for example if a customer defaults on the
repayments of a boiler bought from the supplier)
- When a customer is officially declared
bankrupt
There is no
disconnection exception for families with small children.
In the event of
disconnection, suppliers will provide instructions on how to get a household
reconnected. Here are the things to note: - Reconnection charges usually apply, and
reconnection is usually made only after a debt settlement has been
reached.
- The supplier may suggest to install a
pre-payment meter at the property in order to reconnect and while this
may be tempting, customers should know that getting your energy via
prepayment meters costs about 20% more, which will not help in reducing
energy bills
- Reconnection can take a week or more, as
an engineer will have to come to the property, so customers are advised to
keep engaging their suppliers to avoid disconnection in the first place
You may be able to get
a Crisis Loan from the Department of Work and Pension if
you cannot afford the reconnection fee. Click here for more information http://www.dwp.gov.uk/advisers/sb16/crisis.asp.
This is an interest free loan from the Government. You will have to prove that
you genuinely cannot afford to pay the reconnection fee, so this really is an
option of last resort only.
Reducing your consumption
Paying more for each
unit of gas and electricity is unavoidable given the recent price increases,
but by using less energy, it is still possible to take the edge of price
increases. The key is to act now, and
take the necessary steps before the onset of colder weather. We recommend that
you trawl through www.energysavingstrust.org.uk
for ideas and also to check whether you may be eligible for a free home insulation
improvement grant.
To keep in touch about
future free energy benefits, you can sign up to the energywatch newsletter
service. To register with energwatch click here
http://www.energywatch.org.uk/help_and_advice/free_services/index.asp
Most important in
dealing with the issue of energy debt is not to ignore it. Your supplier must
offer you options if you are in trouble, and just by contacting them to talk
about the problem you will be buying yourself valuable time. |